Why Real Problem Solving Starts With the Right Research

Why Real Problem Solving Starts With the Right Research In today’s fast-paced world, it’s tempting to chase quick fixes or lean on the latest tech buzz (like AI) to solve problems. But real problem solving starts with something less flashy: solid research and thoughtful engagement. Without a foundation of quality research, even the smartest tools […]
The Do’s and Don’ts of Making Effective Customer Satisfaction Surveys

The Do’s and Don’ts of Making Effective Customer Satisfaction Surveys Creating an effective customer satisfaction survey can greatly impact your business by providing insights into your customers’ experiences and identifying areas for improvement. However, designing these surveys requires careful planning and consideration. Based on over 20 years of experience in crafting successful surveys that garner […]





