Why Your Busiest Q4 Season Is a Great Time to Send Out Surveys
Why Your Busiest Q4 Season Is a Great Time to Send Out Surveys Busy Season Brings a Bigger Audience for Feedback The holiday rush in Q4 means your business is interacting with more customers than at any other time of year. In fact, the November–December holiday period can account for roughly 19% of annual retail […]
The Do’s and Don’ts of Making Effective Customer Satisfaction Surveys
The Do’s and Don’ts of Making Effective Customer Satisfaction Surveys Creating an effective customer satisfaction survey can greatly impact your business by providing insights into your customers’ experiences and identifying areas for improvement. However, designing these surveys requires careful planning and consideration. Based on over 20 years of experience in crafting successful surveys that garner […]
